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To get the most out of the site you need your own personal ID. If you are a single subscriber you will already have this. If you are a student at school or college, then you should log on using the school ID and then create your own personal log-on details.

You will then be able to access the forum, conferencing and on-line assessment.

User guide
Assessment guide
Log-on details Poster

What is a Personal Account?

A Personal Account is an account that belongs to only one person. If you purchased a single-user account then this already has the same access as a personal account and you don't need to do anything else. If you (or your school) purchased a multi-user account then your staff and students can set up their own free personal accounts. Personal accounts set up from a parent Multi-User account are tied to that parent account - i.e. when the parent account expires then so will the personal accounts attached to it - renewing the parent account re-enables the associated personal accounts.

There are two types of personal account: Student and Teacher - the type that will be set up depends on the way you initially logged in - i.e. if you log in using the main Multi-User account Teacher password and then set up a personal account, a teacher account is created; alternatively, if you log in using the main Multi-User Student account password and create a personal account, a student account is created.

Please note that the number of personal accounts that can be created per Multi-User account is limited to the number of accounts purchased (unless a 50-user or an unlimited account was purchased) - i.e. if you purchased a 20-user account then a maximum of 20 personal accounts can be set up. Please contact Chartwell Yorke directly if you need to increase the number of user licences for your school. A 50-user account will allow more than 50 personal accounts to be set up but will only allow a maximum of 50 users to be logged on simultaneously. There are no restrictions with an unlimited account.

How do I set up a Personal Account?

  • Log in using the main teacher/student account user name and password as normal.
  • Click on your school name towards the top right of the screen - this will display your user information page.
  • Click on the "Create Personal Account" button.
  • If the system reports that there are not enough accounts available then, if you are a student, ask your teacher to delete some old personal accounts first.
  • Choose your username
  • Choose your password. Here a display will give a measure of the strength of your password and will also check for the 500 most common passwords and flag them up as "bad / common". Good passwords are those that include both upper and lower case letters as well as numbers - to get a "Very Strong" level the password also needs to include non-alphanumeric characters.
  • Complete the remainder of your details
  • If you are a teacher then you should also create some class names at this point.
  • If you are a student you will only be able to complete this process if a class name is available to select. If none is available you will have to contact a teacher first to get this done.
  • Click the Save button to create the account - please see the information above about which type of Personal Account (Student or Teacher) is created at this point.
  • Once your details have been accepted, log off and then log in again using this new username and password.
If you are a student using a Multi-User account then, in order to access the forum or conferencing pages, your teacher or tutor will have to verify your personal details first. But you will have access straight away to the assessment facilities.